AMENDING YOUR R1SE MEMBERSHIP
YOU HAVE 3 OPTIONS
(please give us 2 weeks notice to process your request)
1) PLACE YOUR MEMBERSHIP ON HOLD
We understand that life gets busy, and sometimes, you may need to take a break from your regular R1SE sessions. That's why at R1SE, we offer a Membership Hold option for those times when yoga needs to take a back seat.
Placing your membership on hold has several benefits over cancelling:
Flexibility: Our Membership Hold allows you to pause your membership for up to 60 days per year.
Simplicity: When your hold ends your membership is automatically reactivated and you can jump right back into your practice.
Consistency: Keeping your membership active, even if on hold, allows you to maintain your membership benefits. This includes access to R1SE TV
Community: As an active member you'll continue to receive updates, newsletters, and member-exclusive offers.
Membership Hold - provides the break you need, without the finality of cancelling your membership.
Remember, yoga is not just an exercise, it's a lifestyle, and lifestyles adapt and change as we do.
Just fill in the form below and we'll get you sorted!
What's your full name?
What's the email address associated with your R1SE account?
What's your phone number? We'll WhatsApp you when it's done
From what date would you like the hold to start? please do give us a couple of days notice π
On what date would you like to R1SE again? You can place a membership on hold for up to 60 days a year and for a minimum of 2 weeks.
2) CHANGE YOUR MEMBERSHIP
At R1SE, we understand that everyoneβs journey is unique. Sometimes, you might need to practice more, and other times, you might need less. That's why we offer the flexibility to upgrade or downgrade your membership based on your current needs.
If you are finding it hard to attend, why not consider downgrading your membership? This way, you still maintain your access to our quality classes and community but with less commitment and at a pace that better suits your lifestyle.
On the flip side, if you're finding you're thirsty for more, why not consider upgrading your membership? More classes mean more opportunities to improve your practice and enjoy the benefits of yoga & Pilates
Ice Bath Sessions - a perfect way to complement your practice. It can help reduce muscle soreness, boost your mood, and improve circulation. So why not consider upgrading your membership to include this exhilarating experience?
R1SE TV - if you're relocating or seeking the flexibility of practicing from anywhere, have you considered our online platform? It offers the same quality instruction from the comfort of your home or new location.
What's your full name?
What's the email address associated with your R1SE account?
Which new membership are you wishing to move to? π
If you are upgrading a membership please let us know when you'd like access to your new memberships benefits (such as more sessions, ice baths and aerial), usually you would want this immediately or from the next payment date.
If you are downgrading a membership, we'll alter your membership to transition to the new membership from your next payment date. If you are upgrading we'll sort as per your requirements.
3) CANCEL YOUR MEMBERSHIP
If neither of the above options would work for you and you're all set to go then we'll sadly process your request.
Please be aware that as per the details on our website and membership agreement that our weekly nmemberships are for a MINIMUM of 12 weeks. If you cancel within the 12 weeks this will mean that at the end of the 12 week minimum commitment your membership would not continue. Other options such as paying 50% of the outstanding weeks will allow cancellation within the 12 week minimum commitment.
To ensure your cancellation is processed, please take a few moments to complete our brief cancellation survey. Your responses will be confidential and used solely to help us enhance our services and offerings.
Your feedback is invaluable in helping us improve - some say it's the breakfast of champions!
And remember your journey with R1SE doesn't have to end here - our doors are always open should you wish to return in the future.
YOU MUST COMPLETE THE RELEVANT SURVEY IN ORDER FOR YOUR AMENDMENT TO BE PROCESSED. MESSAGES OR EMAILS ARE NOT ACCEPTABLE. THANKS
PLEASE GIVE uS 2 WEEKS NOTICE TO CANCEL YOUR MEMBERSHIP ALTHOUGH WE EXPECT TO DO IT IN HOURS).
weekly memberships have a minimum 12 week commitment.
PAYMENTS ALREADY MADE ARE NON REFUNDABLE.
MEMBERSHIPS MUST BE PAID TO DATE IN ORDER TO BE CANCELLED.